Effective Date: 02/07/2025

SurgeryAI is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share personal data when you visit our website (http://www.surgeryai.com), contact us, or engage with our services.

Please read this policy carefully to understand how we handle your data. If you have any questions, you can contact us at the details provided below.

1. Who We Are

SurgeryAI is a UK-based health technology company developing smart scheduling tools for hospitals. Our website is intended to inform healthcare professionals, partners, and stakeholders about our company, product, and services.

2. The Data We Collect

We may collect and process the following data when you interact with our website:

- Contact Information: name, email address, phone number, job title, organisation (e.g. when you complete a contact form).
- Usage Data: IP address, browser type, operating system, referring URLs, page views, and site navigation patterns.
- Marketing Preferences: your opt-in/opt-out status for newsletters or updates.
- Cookies and Similar Technologies: No Cookies used

We do not collect any special category or health-related personal data through our website.

3. How We Use Your Data

We use your data for the following purposes:

- To respond to your enquiries or contact requests.
- To provide you with updates, newsletters, or marketing (only if you opt in).
- To improve and secure our website.
- To comply with legal or regulatory obligations.

We rely on the following lawful bases under UK GDPR:

- Consent – when you subscribe to communications.
- Legitimate interests – such as website analytics and responding to queries.
- Legal obligation – where required by law.

4. Sharing Your Data

We do not sell or rent your personal data. We may share it with:

- Trusted service providers (e.g. web hosting, analytics tools, email platforms) under strict data protection terms.
- Legal or regulatory authorities where required by law.

All third parties are contractually required to safeguard your data.

5. International Data Transfers

If we transfer your data outside the UK or EEA (e.g. to cloud providers), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the UK Information Commissioner’s Office.

6. Data Retention

We retain your personal data only as long as necessary for the purposes for which it was collected or to comply with legal obligations. Contact details submitted through forms are typically stored for no longer than 24 months unless ongoing communication is required.

7. Your Rights

Under UK data protection law, you have rights including:

- Access to your data
- Correction of inaccuracies
- Deletion of your data
- Restriction or objection to processing
- Data portability
- Withdrawal of consent (where applicable)

To exercise any of these rights, contact us at: hello@surgeryai.com

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO): https://www.ico.org.uk

8. Security

We take data security seriously and implement appropriate technical and organisational measures to protect personal data from unauthorised access, loss, or misuse.

9. Links to Other Websites

Our site may contain links to external websites. We are not responsible for their privacy practices and encourage you to read their policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website, with the effective date at the top.

11. Contact Us

For any questions or concerns about this Privacy Policy or how we process your data, please contact:

Data Protection Contact

SurgeryAI

Email: hello@surgeryai.com

Registered address: Foundry Spaces Hammersmith, 77 Fulham Palace Road, W6 8AF